Privacy Policy

Yora Naqsh Fabrics respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website or communicate with us.

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1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or subscribe to our newsletter, we may collect:

• Name
• Email address
• Phone number
• Shipping address
• Order details

b) Non-Personal Information

We may also collect non-identifiable data such as:

• Browser type
• IP address
• Device type
• Pages visited on our website

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2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send order updates and tracking details
• Provide customer support
• Send newsletters and promotional offers (if you have subscribed)
• Improve our website and customer experience
• Comply with legal obligations

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3. Sharing Your Information

We do not sell or rent your personal information. We only share your data with:

• Delivery partners to ship your orders
• IT and hosting providers to maintain our website
• Legal authorities when required by law

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4. Payments

We currently accept Cash on Delivery (COD). Payment details such as credit/debit card numbers are not collected or stored by us.

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5. International Customers

Since we serve both Pakistan and international customers, your data may be stored or processed in locations outside your home country. By using our website, you consent to this transfer.

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6. Newsletters & Email Tracking

When you subscribe to our newsletter or place an order, we may use your email to:

• Send order confirmation and tracking updates
• Share promotional offers and brand news (you can opt out at any time)

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7. Cookies and Tracking

We may use cookies to:

• Remember your preferences
• Keep you signed in
• Analyze site traffic to improve performance

You can disable cookies in your browser settings, but some features may not work as intended.

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8. Data Security

We use encryption, secure servers, and other safeguards to protect your personal data from unauthorized access or misuse.

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9. Your Rights

You can:

• Request access to your personal data
• Request correction or deletion of your information
• Opt out of marketing emails anytime via the unsubscribe link

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10. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last Updated" date.

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12. Contact Us

For questions regarding this Privacy Policy, please contact us: